MediScheduler | Feedback

Feedback / Frequently Asked Questions Do I need an account ?
Yes, before using this system you will need to be assigned a userid and password.
Your local administrator can create a userid for you.
To create a local administrator account, call "Tech Support" for this information ==> 908-653-9399 x107.

How much information is needed for each appointment ?
You only need a minmimal amount of information for each appointment. You do need to select a facility and surgeon for an appointment slot.
Any patient information you have can be entered but is not required (since you may not have any patient info at the time of scheduling).

How are appointments assigned to a physician ?
When you enter an appointment, you assign that appointment to a "track". You are able to create as many tracks as needed per day.
Tracks contain the appointments for a day and should be optimized based on the facilities a physician will be traveling to.
You will then assign a track to a physician at a later time (or anytime you want). A physician can only be assigned to one track per day.

Do I need to use multifactor authorization (where a pin# will be sent to me at each login) ?
Since this site could contain PHI info, you will need to utilize MFA (multifactor authorization).
You can choose the delivery method (either email or text) to receive the pin# at each login.

How do the physcians access their schedules ?
From their cell phone, iPad or any browser, navigate to the following web site - http://whenscheduled.com (for an up to date schedule).
They will need to be assigned a userid and password (this is initially set by the local administrator).
Schedules will also be emailed out each night to each physician with their respective schedules.

Is my information kept confidential ?
Yes - we do not share or sell email addresses, phone numbers or other information to any 3rd parties without your consent.

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